United Kingdom - Process
Code of Ethics
Each member of UK-PSA agrees to abide by the provisions
and principles set out below when
dealing with clients, the general public
and members of this association.
to Clients, General Public, Legal
All work shall be performed in a
professional and ethical manner.
Nothing shall be done which would
discredit the position or name of this
Association or its members or the
process serving industry. Everything
possible shall be done to protect
the rights, interest and
confidentiality of clients, entities
being served and the legal
profession as a whole.
- Licenses, Permits and Other
Each member agrees to comply with
and keep current during his/her
membership all necessary business
and any other requirements
by the locality in
which the member conducts business.
Each member agrees to handle work
sent to him by another member in a
professional and ethical manner. It
is unethical for a member to contact
another member's client unless
specifically directed to do so. A
member should never quote his rates
to another member's client.
of Service, Not Found Returns, Other
All documents shall be returned
timely upon completing the work
order. Each member shall comply with
all instructions given by the
forwarding agency. If a proof of
service is provided by the sending
party, it is mandatory that the
serving party use that proof and
fill it out in the manner requested.
- Financial Responsibility
Each member agrees to promptly pay
for services rendered by another
member unless other specific
arrangements have been made. A
member, who is not an owner of the
firm for which they work, is
responsible for the ethical conduct
of the firm for which they work.
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